Terms of service

Terms and Conditions

Welcome to Sky & Ski Publishing! These terms and conditions ("Terms") govern your use of our website, https://www.skyskipublishing.com ("Website"), and purchases made from our store. By using the Website or purchasing our products, you agree to these Terms. If you do not agree, please refrain from using our Website.

1. About Us

  • Business Name: Sky & Ski Publishing

  • Contact Information: skyskipublishing@gmail.com

Sky & Ski Publishing specializes in designing and selling coloring books, notebooks, diaries, and related stationery. We also sell and promote products via social media platforms, including TikTok, Instagram, Facebook, and Pinterest.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use our Website or make a purchase.

  • By using our Website, you agree not to engage in prohibited activities, including but not limited to:

    • Using the Website for unlawful purposes.

    • Violating intellectual property rights.

    • Transmitting malicious software or engaging in unauthorized data collection.

3. Products and Sales

Product Information:

We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to display differences.

Pricing and Payment:

  • All prices are displayed in GBP and include applicable taxes unless stated otherwise.

  • Payment methods include debit/credit cards, PayPal through Shopify’s secure payment processing system.

Order Process:

  • Placing an order constitutes acceptance of these Terms.

  • You will receive an email confirmation when your order is successfully placed. If an item is unavailable, we will notify you promptly and offer a refund or alternative product.

Shipping and Delivery:

  • We ship to the UK only. Estimated delivery times are provided during checkout.

  • Shipping costs and applicable customs fees will be displayed before payment.

Returns and Refunds:

  • Returns are accepted within 14 days of delivery, provided the product is unused and in its original packaging.

  • Refunds will be processed once we receive the returned item. Shipping costs for returns are the buyer’s responsibility unless the product is defective.

4. Privacy and Data Protection

Personal Data We Collect:

When you use our Website or social media platforms, we may collect the following information:

  • Name, email address, phone number, and shipping/billing address (for purchases).

  • Payment information (processed securely through Shopify).

  • Social media data when interacting with our content or purchasing via TikTok, Instagram, Facebook, or Pinterest.

  • Cookies and analytics data to improve user experience.

Purpose of Data Collection:

  • To fulfill orders and provide customer support.

  • To send marketing communications (with your consent).

  • To improve our Website and user experience.

Legal Basis for Data Processing:

We process personal data based on the following:

  • Contractual necessity (e.g., to process orders).

  • Legitimate interest (e.g., improving services).

  • Consent (e.g., for marketing).

Data Sharing:

We share your data only when necessary, including:

  • With shipping and payment providers to complete transactions.

  • With social media platforms (TikTok, Instagram, Facebook, Pinterest) for advertising or sales conducted through those platforms.

  • With legal authorities, if required by law.

5. Social Media Integration

When you interact with our social media platforms (e.g., TikTok, Instagram, Facebook, Pinterest), those platforms may collect and process your data. Please review their respective privacy policies to understand how your data is handled:

By purchasing or interacting with Sky & Ski Publishing on these platforms, you acknowledge their policies and our use of these platforms for advertising and customer engagement.

6. User Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request corrections to inaccurate data.

  • Deletion: Request the deletion of your personal data.

  • Restriction: Request restricted processing of your data.

  • Portability: Request transfer of your data to another service.

  • Objection: Object to data processing for marketing purposes.

  • Withdraw Consent: Withdraw consent at any time.

  • File a Complaint: File a complaint with your local data protection authority.

To exercise these rights, please contact us at [Your Contact Email].

7. Cookies and Tracking Technologies

Our Website uses cookies to:

  • Enhance user experience.

  • Track analytics (via Shopify or third-party tools).

  • Facilitate targeted advertising on social media.

You can manage cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

8. Intellectual Property

All content on our Website, including product designs, images, and logos, is the property of Sky & Ski Publishing and is protected by copyright laws. Unauthorized use is prohibited.

9. Limitation of Liability

To the extent permitted by law:

  • We are not responsible for delays or losses caused by third parties (e.g., shipping carriers).

  • We are not liable for indirect damages arising from the use of our Website or products.

10. Changes to These Terms

We may update these Terms periodically. Changes will be effective immediately upon posting on our Website. The date of the latest revision is noted at the top of this page.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of United Kingdom. Any disputes will be resolved through mediation or in the courts of United Kingdom.

12. Contact Us

If you have questions about these Terms or our policies, contact us at:

  • Email: skyskipublishing@gmail.com